Back Office Support

We are known to be a major contributor to deliver back office support solutions to the lion’s share of bpo companies in India.

With major contribution in the segment of non-voice bpo assistance we owe to be a provider of big league virtual assistant services India.

At Datareflects.in we mold the non-voice capabilities of our representatives to devise most effective and genuine outcomes as a result of entailed activities comprising of email marketing, processing of papers, generation of reports and alike. 


We stride to polish the non-voice capabilities of our representatives other than their most acclaimed speech capabilities. We assist in transforming the non-voice abilities of our representatives to annex their back office support solutions with crystal clear written communication and to outreach the clients up to the maximal extent in the best possible ways. 

Irrespective of the solution be it email support, processing of transaction, assistance by chatting, we are undoubtedly the pioneer dispenser of virtual assistant services India.

Our inbound and non-voice bpo services comprises of:
 Order processing
 Billing
 Transcription
 Email/Chat based customer service and interaction: response to inquiry/feedback, presales/post sales order fulfillment, product support post sales, query resolution, subscription services, product enquiries, payment and documentation queries
 Email/Chat based technical assistance to ease out the troubles of our clients: Email technical support, Inbound telephone call technical support, inbound customer service telephone call support
 Multi-channel support solution comprising of voice, email, web and chat alternatives
 Enabling tools: Knowledge base, CRM, Remote diagnostics

Why rely on us for availing cent percent back office support:
 Proven track record of successful deliveries of back office support for small businesses, medium sale organizations and enormous and reputed ventures comprising the best of solutions
 A renowned name among the bpo companies in India
 State-of-the-art infrastructure
 Highly trained and certified team of experts
 24/7 helpline to resolve every possible query
 Compliance to most recent trends and technologies prevalent in the industry
 100% authentic and secure solutions to empower back office support for small businesses, medium and mammoth enterprises.
 Cut down the incurred cost to a significant level
 Aid in saving your precious time
 Extensive experience in the industry
 Friendliest mannerism to handle customer interaction
 High on commitment and compliance with the deadlines
 Deliver value for money
 Offer flexible solution to increment value of your solutions
 A wide array of happy and contended clientele

Industries We Cover :

Shipping and Logistics, Medical and Healthcare, Travel and Hospitality, Academic Institutions, Finance and Accounting, Insurance, Real Estate, Ecommerce, Technology, Software Products, FMCG, HR Consultancy, Online Retail, Manufacturing, Mortgage, Automotive, Energy Sector, etc. 

Countries We are Focusing :

Australia, Singapore, India, UAE (United Arab Emirates), Canada, USA, Ireland, Netherlands, Switzerland and other European Countries.

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Address
3/20, 2nd street, Alangar nagar,
Shekmaniyam, Porur,
Chennai 600116, Tamil Nadu, INDIA.

Contacts
Email: info@datareflects.in
Phone: +91  9751 594 216